Table of Content

Contacting Lucid Motors

Please have the following details available when contacting Lucid Motors. They are essential to effectively and efficiently answer your questions and/or resolve your concerns:

  • Owner’s Name and Address
  • Owner’s Telephone Number
  • Vehicle Identification Number (VIN)

Contact Lucid Motors using the information for your warranty region shown earlier in this section or as follows:

USA

Lucid Motors

7373 Gateway Blvd

Newark, CA 94560

USA

Phone: +1 (888) 995-8243

E-mail: customercare@lucidmotors.com

For updates and additional information about your vehicle, visit the owner resources section of the Lucid Motors website: www.lucidmotors.com

Canada

Lucid Motors Canada ULC

Suite 2300, Bentall 5, 550 Burrard Street Vancouver BC, V6C 2B5

Phone: 1-888-99 LUCID (1-888-995-8243)

Battery Safety Guidelines

DANGER: RISK OF ELECTRIC SHOCK. The high voltage battery must not be accessed, handled, or serviced except by trained personnel using appropriate personal protective equipment. Serious injury or death may occur.

Icon Instruction


Do not dispose.

Health & Safety

1.    Ingestion/Small Parts Warning

Required for all sizes of lithium coin batteries: Keep away from children. If swallowed, consult a physician immediately.

2.    Normal Conditions of Use

Exposure to contents inside the sealed battery will not occur unless the battery leaks, is exposed to high temperatures, or is mechanically abused.

3.    Notes to Physician

3.1.  Treatment information is available from the NATIONAL CAPITAL POISON CONTROL CENTER BUTTON BATTERY INGESTION TRIAGE AND TREATMENT GUIDELINE : https://www.poison.org/battery/guideline. If the patient is less than or equal to 12 years, immediately obtain an x-ray to locate the battery. If the patient is > 12 years and the battery diameter is > than 12 mm or unknown also obtain an x-ray. X-rays should include the entire neck, esophagus and abdomen. Once the position of the battery in the esophagus is determined by x-ray and if less than 12 hours post ingestion consider giving sucralfate suspension 10ml by mouth every 10 minutes, up to 3 doses while waiting for sedation for endoscopy. Do not delay battery removal because a patient has eaten recently or was given honey or sucralfate by mouth. Batteries lodged in the esophagus should be removed immediately since battery leakage, caustic burns and perforation can occur as soon as two hours after ingestion. Endoscopic removal is preferred as it allows direct visualization of tissue injury. After the battery is removed from the esophagus if no perforation is evident irrigate the injured area with 50 mL to 150 mL of 0.25% sterile acetic acid and then observe for delayed complications. If a large battery (equal to or greater than 20 mm) is in the stomach or beyond of a child < 5 years, and based on history, might have lodged in the esophagus for > 2 hours, consider diagnostic endoscopy to exclude the remote possibility of esophageal injury. Retrieve batteries, endoscopically if possible, from the stomach or beyond if: 1) A magnet was also ingested, 2) The patient develops signs or symptoms that are likely related to a battery ingestion, or, 3) A large battery equal to or greater than 15 mm is ingested by a child younger than 6 years, remains in the stomach for 4 days or longer. Allow batteries to pass spontaneously if they have passed beyond the esophagus (stomach and beyond) and no clinical indication of any significant gastrointestinal injury is evident.

3.2.  Confirm battery passage by inspecting stools. Consider repeat radiographs to confirm passage if battery passage is not observed in 10-14 days.

4.    First Aid - If Swallowed

If battery is swallowed, DO NOT GIVE IPECAC. Do not induce vomiting. Seek medical attention immediately. Attempt to determine battery imprint code (or diameter) of companion or replacement battery. If no imprint code is available, measure or estimate the battery diameter based on the size of the slot the battery fits or the size of the comparable battery. Provide this information to the treating health care provider. If the child is greater than 12 months of age and able to swallow, and the battery was swallowed within the prior 12 hours, if readily available administer honey immediately and while on route to the emergency room. Give 10 mL (2 teaspoons) of honey by mouth every 10 minutes for up to 6 doses. Do not delay going to the ER to obtain or give honey. Other than the honey, do not give anything by mouth.

5. Poison Center/North America

USA/CANADA CALLS ONLY: 1-800-498-8666 (Toll Free) [24 Hour National Battery Ingestion Hotline]

6.    Poison Centers /World Directory

 http://globalcrisis.info/poisonemergency.html#AAA

7.    First Aid - Eye Contact

Flush with running water for at least 30 minutes. Seek medical attention immediately.

8.    First Aid - Skin Contact

Remove contaminated clothing and flush skin with running water for at least 15 minutes. Seek medical attention if irritation persists.

9.    First Aid – Inhalation

Contents of leaking battery may be irritating to respiratory passages. Move to fresh air. Seek medical attention if irritation persists.

10.   Precautionary Statements

CAUTION: Keep batteries away from children. If swallowed, consult a physician at once. Ingestion may lead to serious injury or death. Cell can explode or leak if heated, disassembled, shorted, recharged, exposed to fire or high temperature or inserted incorrectly. Keep in original package until ready to use. Do not carry batteries loose in your pocket or purse.

11.   Fire Hazard

Batteries may rupture or leak if involved in a fire.

12.   Firefighting

Call the emergency department (911).

In case there is a fire in close proximity to the vehicle, use any appropriate fire extinguishing agent (e.g., carbon dioxide, class D extinguisher, water, or clean agents) to contain the fire and prevent it from spreading to the vehicle. In case of a vehicle battery fire, copious amounts of water are effective in extinguishing the flames and cooling the lithium-ion battery cells.

13.   Handling Precautions

Avoid mechanical and electrical abuse. Do not short circuit or install incorrectly. Batteries may rupture or vent if disassembled, crushed, recharged or exposed to high temperatures. Install batteries in accordance with equipment instructions.

14.   Storage Precautions

Store batteries in a dry place at normal room temperature. Refrigeration does not make them last longer.

15.   Collection & Disposal

Dispose of used (or excess) batteries in compliance with federal, state/provincial and local regulations. Do not accumulate large quantities of used batteries for disposal as accumulations could cause batteries to short-circuit. Do not incinerate. In countries such as Canada and the EU, where there are regulations for the collection and recycling of batteries, consumers should dispose of their used batteries into the collection network at municipal depots and retailers. Do not dispose of batteries with household trash.