Fault	What this means	What to do
Battery System Fault: Vehicle powering down in 2 minutes.	A problem is detected with the high-voltage drive system.	Pull over safely and stop. After 2 minutes, the vehicle will automatically disengage the drive power for component and passenger safety.
Battery System Fault: Evacuate Vehicle Immediately.	A problem is detected with the battery pack.	Exit the vehicle immediately and contact customer care.
Vehicle Not Drivable: Do Not Tow. Contact Customer Care.	If a problem with the drive system is detected, the vehicle will become inoperable.	Before towing, contact Customer Care to schedule a service. In some cases, inspection by a service professional may be necessary before moving the vehicle. For example, flooding.

High Voltage System Warnings


Warning	What this means	What to do
DC Charging Unavailable: Use AC Charging as needed and schedule service.	DC Charging is temporarily unavailable, but you can still use AC charging.	No action is needed. If this warning persists, contact customer care to schedule a service.
DC Charging Restored: DC fast charging and EV routing now available.	DC Charging is back to normal operation.	No action is needed. If this warning persists, contact customer care to schedule a service.
Vehicle Not Charging: Use AC charging as needed and schedule service.	DC charging is unavailable for the current charging session.	Use AC charging as needed. Contact Customer Care to schedule service.
Drive System Diagnostics in Progress: May take up to 30 seconds.	Upon detecting abnormal drive system behavior at vehicle power up, the vehicle will run a quick health check to ensure the high-voltage system works properly.	No action is needed. If this warning persists, contact customer care to schedule a service.

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