Contacting Roadside Assistance
Lucid is committed to providing excellent service. Our Roadside Assistance Program is available 24 hours a day, 365 days a year.
For assistance:
Phone: +1 (888) 995-8243
Provide the representative with the following information:
- Vehicle Identification Number (VIN)
- Vehicle Description
- License Plate Number
- Problem with the Vehicle
- Your Location
Lucid ensures appropriate transportation of its vehicles under the Lucid Roadside Assistance Program. However, if you do not secure transportation/towing through our Customer Care Department, it is your responsibility to provide the vehicle transporter with instructions on how to transport the vehicle. See Transporting the Vehicle.
Services Covered
The following are covered at no charge for four years or 50,000 miles, whichever comes first:
- Emergency Towing/Transport Service for Warranty
Repairs to the Nearest Authorized Lucid Service CenterNote: Lucid can provide alternate transportation for customers in need via ride-share services following a breakdown resulting in tow or transport.
- Roadside Service
- Flat Tire Note: Lucid will provide one tow service per tire event to any Lucid Service Center or tire center within a 50-mile radius.
- 12v Battery
For one year from the date of original sale of the vehicle, Lucid will also provide towing and transport to an authorized Collison Repair facility in the event of an accident.