Vehicle Towing and Recovery Methods

Before towing the vehicle, complete the following steps:

Disarm the Shock and Tilt alert system using the Lucid Mobile App or the Pilot Panel:
- From the Pilot Panel, go to Safety and Security > Shock & Tilt > Disarm
Turn OFF Passive Lock/Unlock in the Pilot Panel:
- Go to Settings > Vehicle > Passive Lock/Unlock > OFF

Disarming Shock and Tilt only disables the alert system for one time. If the vehicle is unlocked or entered again before towing is complete, the disarm process must be repeated.

Ensure that the key fob is not kept in a pocket or interacted with during towing.

CAUTION: Do not carry the key fob in your pocket during transit or interact with it while towing. The vehicle may interpret nearby movement of the fob as unauthorized activity and reactivate the Shock and Tilt alert. If the alarm sounds during transport due to reactivation of the Shock and Tilt sensor, you must pull over and disarm the system before continuing.

Note: Directly attaching chains or hooks to vehicle components is not approved by Lucid and may result in vehicle damage. Lucid will not warrant nor be held liable for damage caused by directly attaching hooks, chains, or straps to vehicle components.

Lucid prefers the use of the Rollback truck (Flatbed) that includes the Self-Loading Recovery Dolly, Tow Eye or Tow Strap.

1. High-Speed Dolly

High-speed dolly systems support the vehicle’s rear wheels, while a tow vehicle supports the front wheels. This is Lucid’s recommended recovery option for short distances.

Always follow recovery equipment’s manufacturer instructions for use.

2. Self-Loading Recovery Dolly

Self-loading dolly systems allow winching a vehicle onto a flatbed carrier or rollback tow truck. They incorporate an attachment point for the winch cable directly to the dollies. Use this method when wheels are locked (e.g., due to power loss). Self-loading dollies support all wheels during winching to reduce the risk of vehicle damage.

Always follow the recovery equipment’s manufacturer instructions for use.

Make sure to secure the vehicle onto the bed as per the dolly’s manufacturer instructions, with the vehicle remaining on the dollies.

See detailed instructions under Securing Vehicle for Transportation.

4. Tow Eye / Tow Strap

The tow eye or strap can only be used at the front of the vehicle, but has load limitations (13.9kN/ 1426kg/ 3100lbs) with vertical and horizontal angular limitations for the operation of the winch cable relative to the location of the tow eye or strap attachment.

Carefully review the instructions under Towing Device Method before use and consider these limits before using the tow eye.

Transporting the Vehicle

Warning: If the high-voltage battery pack has been damaged, punctured, or compromised, further flexing or structural twisting of the vehicle could lead to thermal runaway, fire, or re-ignition of the high-voltage battery pack. If you know or suspect that the high-voltage battery pack has been severely damaged, do not move the vehicle unless it is necessary for safety reasons to do so, and contact Lucid Customer Care.

NOTE: All four wheels must remain off the ground when towing or transporting the vehicle.

DO NOT TOW THE VEHICLE WITH ANY OF ITS WHEELS ON THE GROUND.

Warning: Towing the vehicle with the wheels on the ground may cause serious damage to the vehicle.

Preparing Vehicle for Transportation

Warning: The high-voltage battery pack can ignite or re-ignite after an incident if the structure of the battery has been damaged as a result of an accident. Store the vehicle a minimum of 50 ft / 15 m from other vehicles, structures, and flammable materials for a minimum of 24 hours, and monitor vehicle temperatures with a thermal imaging camera.

Warning: The vehicle is equipped with high-voltage components that may be compromised as a result of a collision. It is important to assume these components are energized. Always follow high-voltage safety precautions until emergency response professionals have evaluated the vehicle and can confirm that all high-voltage systems have been disabled. Failure to do so may result in serious injury or death.

Warning: Lack of engine sounds does not mean the vehicle is off. Silent movement or instant restart capabilities exist until the vehicle is fully shut down. Wear appropriate PPE.

Note: The vehicle automatically engages the electronic parking brake when the driver's door opens. Use a combination of jack/dollies or tire skates under rear wheels to prevent vehicle damage if the vehicle electrical systems are not functioning and/or the electronic parking brake cannot be disengaged.

Pushing the Vehicle

The Lucid Air can be pushed to clear the roadway in situations where there is a minimal risk of fire or high-voltage exposure, (for example, the vehicle does not accelerate after stopping at an intersection), and 12V power is present. Shift the Lucid Air into Neutral (N) if a driver is present and push the vehicle. The Lucid Air may shift into Park (P) if a driver is not present when it detects the driver leaving the vehicle, even if it has previously been shifted into N.

Lucid recommends using only the A and B pillars when pushing by hand with the windows in the down position.

Note: Body damage will likely occur if the pushing recommendation is not followed. Lucid will not warranty nor be held liable for issues that may result from failure to follow these instructions.

Note: Lucid Air must detect a key in the vehicle and low-voltage power is required to shift the vehicle into Neutral (N).

Note: The touchscreen is unresponsive if the Lucid Air has no low-voltage power. Chock the wheels. Then, use an external, low-voltage power source to supply power and shift into Neutral (N). The external power source must be disconnected before moving the vehicle once in N. The vehicle will be free rolling when using this method, until the external power is reconnected and the vehicle is shifted into the Park (P) position.

See detailed instructions under Connecting External 12V Power.

A Pillar
B Pillar

Immobilize the Vehicle

Immobilize the vehicle before starting any recovery operation by installing wheel chocks to prevent roll-away.
Apply the Electronic Parking Brake (EPB) by pressing the button on the end of the right-hand mode selector stalk.
Ensure that the vehicle is immobilized, (using the previous steps), if lifting is required.
Use the provided jack points indicated in the image when lifting the vehicle. Do not lift the vehicle under the battery pack location, illustrated by the orange shaded area in the adjacent image.


	Approved Lifting Points
	High-Voltage Battery Pack

Towing Device Method

Warning: Use the towing device only for loading and unloading the vehicle to/from tow trucks or transports. Under no circumstances should the vehicle be towed by another vehicle along the road using the vehicle towing device. Doing so can lead to sudden towing device detachment, which may lead to vehicle damage, injury, or death.

Warning: The towing device should not be used in situations where the winch cable load will exceed 13.9kN/ 1426kg/ 3100lbs. Exceeding these limits may cause failure of the towing device, which may lead to damage, serious injury, or death.

The vehicle includes a towing device in the trunk under the right-hand side access panel.

Opening the Trunk

Note: It is necessary to connect an external 12-volt power source to access the tow eye before proceeding if the vehicle’s low-voltage power is disabled. See the instructions under Connecting External 12V Power .

Option 1

Touch the ‘Openings’ icon at the top from the large center touchscreen. Then touch the Trunk Open icon on the lower right of the touchscreen.

Option 2

Push the trunk release button located above the rear license plate area.
Open the trunk and remove the towing device from under the right-side trunk floor panel.
Remove the power source if an external power source was used to access the trunk, and secure the wiring before moving the vehicle to avoid damage.

Installing the Towing Device

Warning: Improper towing device installation could result in the towing device detaching suddenly during vehicle winching. This may cause significant vehicle damage and could result in injury or death to anyone nearby.

The attachment point is located on the front of the vehicle towards the left side. Release the rubber cover from the attachment point between the front grille.
Position the towing device through the bumper and rotate it clockwise into the attachment point on the body until it is fully seated. The towing device shaft should be parallel to the ground.
Attach the winch cable to the tow eye. The pull angles must not exceed 5 degrees from center either up or down and 25 degrees from center either left or right.

Warning: Do not use the vehicle towing device if the pull angle is greater than 5 degrees vertically from shaft-center either up or down. Exceeding these limits may cause tow eye detachment that could result in injury or death.
Warning: Do not use the vehicle towing device if the pull angle is greater than 25 degrees horizontally from shaft-center to either side. Exceeding these limits may cause towing device detachment that could result in injury or death.
Place the vehicle in Neutral (N) by pressing and holding halfway down on the mode selector stalk while holding the brake pedal. The vehicle must always be placed in Neutral with all brakes disengaged. Wheels must be able to move freely. Do not winch the vehicle while the parking brake or the brake pedal is applied. Never drag the vehicle along the ground, as this may exceed the maximum towing line force. Use a combination of jack dollies or tire skate if the wheels cannot roll freely.
Winch the vehicle slowly onto the trailer or transporter. Avoid shock loading. Ensure the winch cable line load does not exceed 13.9kN/ 1426kg/ 3100lbs.
Warning: Do not allow anyone to stand or walk behind the vehicle during winching operations. In the event of winch/cable or towing device failure, vehicle may roll backwards unexpectedly. This could cause serious injury or death.
Immobilize the vehicle once it is loaded by placing it in Park (P).
Store the towing device back in the trunk after using it and install the rubber cover on the attachment point. Proceed with securing the vehicle for transport.

Securing Vehicle for Transportation

Warning: Attaching straps to the chassis, suspension, or other parts of the body may damage the vehicle.

Use chocks and tie-down straps to secure the wheels when the vehicle is in position on the transporter or trailer.

To avoid damage:

Ensure that the metal parts on the tie-down straps do not come in contact with the vehicle’s painted surfaces or the face of any wheels.
Do not place straps over or through the vehicle’s body panels.

Connecting External 12V Power

Warning: Do not connect a battery charger to the jumper wires. This will exceed the maximum allowable electrical ratings of 12-14.4 Volts 50 Amps. Damage to the ECUs will result. Do not use 12-volt jumper leads for charging the 12-volt batteries. They are only intended for opening a car when the low-voltage system is depleted.

Warning: While external power source is connected, ensure positive (+ red) and negative (- black) leads do not come in contact with each other. This could cause sparks or damage the external power source. Refer to the external power source manufacturer’s instructions for use.

Note: Use a 12-volt jumper pack or equivalent. Do not use Boost or Starting modes as these may exceed the electrical specifications of the vehicle jumper connection (12-14.4 Volts 50 Amps Max).

Note: Lucid will not warranty nor be held liable for issues that may result from failure to follow these instructions.

Jumper leads are located under the wheel well liner just aft of the right rear wheel. Carefully remove the 2 lower pop clips using a tool such as a flathead screwdriver. Pull the wheel liner out far enough to expose the jumper leads.
To extend the leads from the wheel well area, carefully remove the jumper lead retainer clips (indicated by yellow arrows in the image), using a tool such as a flathead screwdriver. Route the black lead back through the retainer loop (indicated by the blue arrow in the image). Once the leads are free, they can be extended beyond the wheel to connect to the external power source. The red lead should be connected before the black lead.
Access to unlock the vehicle can now be accomplished with the key fob, mobile app, or NFC card.
Remove external power source and re-secure wires before moving the vehicle. Failure to disconnect an external 12V system prior to continuing tow activities can lead to serious vehicle damage.

Additional Information:

Towing providers with questions should call 888-99-LUCID (888-995-8243).

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