Vehicle Towing and Recovery Methods

Note: Directly attaching chains or hooks to vehicle components is not approved by Lucid and may result in vehicle damage. Lucid will not warrant nor be held liable for damage caused by directly attaching hooks, chains, or straps to vehicle components.

Lucid prefers the use of the Rollback truck (Flatbed) that includes the Self-Loading Recovery Dolly, Tow Eye or Tow Strap.

1. High-Speed Dolly

High-speed dolly systems support the vehicle’s rear wheels, while a tow vehicle supports the front wheels. This is Lucid’s recommended recovery option for short distances.

Always follow recovery equipment’s manufacturer instructions for use.

2. Self-Loading Recovery Dolly

Self-loading dolly systems allow winching a vehicle onto a flatbed carrier or rollback tow truck. They incorporate an attachment point for the winch cable directly to the dollies. Use this method when wheels are locked (e.g., due to power loss). Self-loading dollies support all wheels during winching to reduce the risk of vehicle damage.

Always follow the recovery equipment’s manufacturer instructions for use.

Make sure to secure the vehicle onto the bed as per the dolly’s manufacturer instructions, with the vehicle remaining on the dollies.

See detailed instructions under Securing Vehicle for Transportation.

4. Tow Eye / Tow Strap

The tow eye or strap can only be used at the front of the vehicle, but has load limitations (13.9kN/ 1426kg/ 3100lbs) with vertical and horizontal angular limitations for the operation of the winch cable relative to the location of the tow eye or strap attachment.

Carefully review the instructions under Towing Device Method before use and consider these limits before using the tow eye.

Transporting the Vehicle

Warning: If the high-voltage battery pack has been damaged, punctured, or compromised, further flexing or structural twisting of the vehicle could lead to thermal runaway, fire, or re-ignition of the high-voltage battery pack. If you know or suspect that the high-voltage battery pack has been severely damaged, do not move the vehicle unless it is necessary for safety reasons to do so, and contact Lucid Customer Care.

NOTE: All four wheels must remain off the ground when towing or transporting the vehicle.

DO NOT TOW THE VEHICLE WITH ANY OF ITS WHEELS ON THE GROUND.

Warning: Towing the vehicle with the wheels on the ground may cause serious damage to the vehicle.

Towing Device Method

Warning: Use the towing device only for loading and unloading the vehicle to/from tow trucks or transports. Under no circumstances should the vehicle be towed by another vehicle along the road using the vehicle towing device. Doing so can lead to sudden towing device detachment, which may lead to vehicle damage, injury, or death.

Warning: The towing device should not be used in situations where the winch cable load will exceed 13.9kN/ 1426kg/ 3100lbs. Exceeding these limits may cause failure of the towing device, which may lead to damage, serious injury, or death.

The vehicle includes a towing device in the trunk under the right-hand side access panel.

Opening the Trunk

Note: It is necessary to connect an external 12-volt power source to access the tow eye before proceeding if the vehicle’s low-voltage power is disabled. See the instructions under Connecting External 12V Power .

Option 1

Touch the ‘Openings’ icon at the top from the large center touchscreen. Then touch the Trunk Open icon on the lower right of the touchscreen.

Option 2

Push the trunk release button located above the rear license plate area.
Open the trunk and remove the towing device from under the right-side trunk floor panel.
Remove the power source if an external power source was used to access the trunk, and secure the wiring before moving the vehicle to avoid damage.

Installing the Towing Device

Warning: Improper towing device installation could result in the towing device detaching suddenly during vehicle winching. This may cause significant vehicle damage and could result in injury or death to anyone nearby.

The attachment point is located on the front of the vehicle towards the left side. Release the rubber cover from the attachment point between the front grille.
Position the towing device through the bumper and rotate it clockwise into the attachment point on the body until it is fully seated. The towing device shaft should be parallel to the ground.
Attach the winch cable to the tow eye. The pull angles must not exceed 5 degrees from center either up or down and 25 degrees from center either left or right.

Warning: Do not use the vehicle towing device if the pull angle is greater than 5 degrees vertically from shaft-center either up or down. Exceeding these limits may cause tow eye detachment that could result in injury or death.
Warning: Do not use the vehicle towing device if the pull angle is greater than 25 degrees horizontally from shaft-center to either side. Exceeding these limits may cause towing device detachment that could result in injury or death.
Place the vehicle in Neutral (N) by pressing and holding halfway down on the mode selector stalk while holding the brake pedal. The vehicle must always be placed in Neutral with all brakes disengaged. Wheels must be able to move freely. Do not winch the vehicle while the parking brake or the brake pedal is applied. Never drag the vehicle along the ground, as this may exceed the maximum towing line force. Use a combination of jack dollies or tire skate if the wheels cannot roll freely.
Winch the vehicle slowly onto the trailer or transporter. Avoid shock loading. Ensure the winch cable line load does not exceed 13.9kN/ 1426kg/ 3100lbs.
Warning: Do not allow anyone to stand or walk behind the vehicle during winching operations. In the event of winch/cable or towing device failure, vehicle may roll backwards unexpectedly. This could cause serious injury or death.
Immobilize the vehicle once it is loaded by placing it in Park (P).
Store the towing device back in the trunk after using it and install the rubber cover on the attachment point. Proceed with securing the vehicle for transport.

Securing Vehicle for Transportation

Warning: Attaching straps to the chassis, suspension, or other parts of the body may damage the vehicle.

Use chocks and tie-down straps to secure the wheels when the vehicle is in position on the transporter or trailer.

To avoid damage:

Ensure that the metal parts on the tie-down straps do not come in contact with the vehicle’s painted surfaces or the face of any wheels.
Do not place straps over or through the vehicle’s body panels.

Connecting External 12V Power

Warning: Do not connect a battery charger to the jumper wires. This will exceed the maximum allowable electrical ratings of 12-14.4 Volts 50 Amps. Damage to the ECUs will result. Do not use 12-volt jumper leads for charging the 12-volt batteries. They are only intended for opening a car when the low-voltage system is depleted.

Warning: While external power source is connected, ensure positive (+ red) and negative (- black) leads do not come in contact with each other. This could cause sparks or damage the external power source. Refer to the external power source manufacturer’s instructions for use.

Note: Use a 12-volt jumper pack or equivalent. Do not use Boost or Starting modes as these may exceed the electrical specifications of the vehicle jumper connection (12-14.4 Volts 50 Amps Max).

Note: Lucid will not warranty nor be held liable for issues that may result from failure to follow these instructions.

Jumper leads are located under the wheel well liner just aft of the right rear wheel. Carefully remove the 2 lower pop clips using a tool such as a flathead screwdriver. Pull the wheel liner out far enough to expose the jumper leads.
To extend the leads from the wheel well area, carefully remove the jumper lead retainer clips (indicated by yellow arrows in the image), using a tool such as a flathead screwdriver. Route the black lead back through the retainer loop (indicated by the blue arrow in the image). Once the leads are free, they can be extended beyond the wheel to connect to the external power source. The red lead should be connected before the black lead.
Access to unlock the vehicle can now be accomplished with the key fob, mobile app, or NFC card.
Remove external power source and re-secure wires before moving the vehicle. Failure to disconnect an external 12V system prior to continuing tow activities can lead to serious vehicle damage.

Additional Information:

Towing providers with questions should call 888-99-LUCID (888-995-8243).

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