Table of Content

Restarting the Pilot Panel

If the Pilot Panel becomes unresponsive or behaves unusually, you can restart it by performing a screen reboot.

Note: Restarting the Pilot Panel affects the screen only, not user profiles. To reset user profiles, see Factory Reset.

Screen Restart (Soft Reboot)

To restart the Pilot Panel without shutting down the entire vehicle

  1. Park Safely

    Ensure the vehicle is parked in a safe location and is in Park.

  2. Initiate Restart Sequence

    While pressing the brake pedal, press and hold both the Cancel and Voice Assistant buttons.

  3. Hold and Wait

    Hold for 10–15 seconds, then release. If the screen is available, a notification to release will appear, and a chime will sound.

  4. Release and Restart

    Upon release, the screens will go blank and the restart process will begin.

  5. Wait for Reboot

    Wait for screens to fully load before resuming normal operation.

Note: You may hear a brief audio crackle during the reboot. This is normal.

Vehicle Power Cycle

If the Pilot Panel is still unresponsive, a vehicle power cycle may resolve the issue:

  1. Park, exit, and lock the vehicle. Walk away from the vehicle.
  2. The vehicle should be out of range from any key fob, about 50 feet.
  3. Wait for one minute.
  4. Return to the vehicle and wait for the screens to fully load before resuming normal operation.

Forced Restart (Hard Reboot)

If the issue is still unresolved, a forced restart may be necessary:

  1. Park Safely

    Ensure the vehicle is parked in a safe location and is in Park.

  2. Initiate Restart Sequence

    While pressing the brake pedal, press and hold both the Cancel and Voice Assistant buttons.

  3. Hold and Wait

    Hold for 20–25 seconds, then release. If audio is available, a double chime will play.

  4. Release and Restart

    Upon release, the screens will go blank and the restart process will begin.

  5. Wait for all screens to fully load before resuming normal operation.
Note: You may hear a brief audio crackle during the reboot. This is normal.