Table of Content

Home Screen

Home Screen Overview

The Lucid mobile app Home screen displays a Vehicle Widget with car controls and a series of notifications and apps to keep you informed and in control.

The following buttons are present on all screens of the mobile app:

  1. Vehicle - Tap the vehicle icon to return to the Home screen.
  2. Maps- Tap the navigation icon to access the mobile version of the Lucid Navigation App.
  3. Profile- Tap the profile icon to access the Help Center, your Owner’s Manual, the Lucid Knowledge Center, and other resources. If needed, you can communicate with Customer Care from here, and also access your app settings and permissions. In addition, this section gives you the option to sign out of the app.

The Home Screen shows you the Vehicle Widget at the top of the screen, and tiles for the following:

  • Notifications- The space below the Vehicle Widget is reserved for timely notifications and alerts, including charging, software update, and vehicle status notifications.
  • Remote Climate- The Climate tile tells you the cabin temperature at a glance, and gives you a one-tap control over the climate features in your vehicle remotely. For details, see Remote Climate.
  • Charging- The Charging tile lets you control and monitor many of your vehicle's charging features from the Lucid mobile app. When your vehicle is actively charging, the Vehicle Widget is replaced with a larger Charging tile. You can monitor your charging session and stop the charging session as needed by tapping Stop Charging. Your usual vehicle controls will still display below the Stop Charging icon for easy access. For more information, see Charging.
  • Vehicle Security- The Lucid mobile app displays your vehicle security system status, lets you turn it on or off, and select how the app will notify you if the system is triggered. Tap the tile to see more on the Vehicle Security screen.
  • Software Updates- Keep your vehicle software up to date with your Lucid mobile app. Scroll to the Software Update tile to see your software version number and whether your software is current. For details, see Software Updates.
  • Mobile Key- The Lucid mobile app lets you link your mobile device and use it as an additional access device, like your key fob. For more information, see Mobile Key.
  • Maintenance and Service- See Maintenance and Service for details.
  • Vehicle Information- The Vehicle Information tile holds key information about your vehicle in one place. See Vehicle Information for details.
  • Mobile Navigation- See Mobile Navigation for more information.
  • Mobile App Profile- See Mobile App Profile for more information.

Vehicle Widget

The Vehicle Widget on the Home screen displays your vehicle’s nickname, your estimated range, and your vehicle’s status. It also includes a three-dimensional model of your vehicle that displays a real-time visualization of your vehicle that you can turn with your fingers.

The name of your vehicle will be listed at the top of the widget.
Note: If you have multiple Lucid vehicles, tap the vehicle nickname and then select the vehicle you wish to view from the list.

Car Controls

The Vehicle Widget also features customizable car controls.

Your default car controls are displayed on the screen at all times. Tap the bar below the four visible buttons to see those that are hidden. You can customize these controls to suit your preferences. To customize, tap and hold any car control icon to enter customization mode. Tap and hold any button and drag it to your preferred position. When you have finished, tap Done.

Remote Climate

The Climate tile tells you the cabin temperature at a glance, and gives you a one-tap control over the climate features in your vehicle remotely.

The temperature displayed in the Climate tile is the target cabin temperature. When the actual cabin temperature is outside of a predefined comfort range of 10 degrees above or below the target temperature, the Climate tile will change color: blue for cold, and red for hot.

Tap On/Off on the tile to activate Remote Climate and return your cabin to your target temperature.

To set the target temperature, tap the temperature number on the Climate tile. Use the picker on the top right to adjust to the desired temperature. You can also tap On/Off to the left of the picker to activate Remote Climate.

Remote Climate features two additional climate controls for Defrost and Max Cool to ready your vehicle for departure.

  1. Defrost- Activate windshield Defrost to clear any ice and/or condensation from the windshield.
  2. Max Cool- Activate Max Cool to rapidly cool the cabin in hot conditions.
    Note: Tapping Max Cool overrides other fan and temperature control settings until the desired temperature is reached.
Note: If Defrost or Max Cooling are tapped when Remote Climate is off, Remote Climate will turn on and start adjusting the cabin temperature toward the target temperature.
  • Surface Comfort

    When your vehicle is equipped with the proper hardware, the Climate tile lets you control your heated steering wheel and seat heating or ventilation in both the front and rear from afar to ensure these cabin surfaces are comfortable before departure.

    Use the Front/Rear switches to select which part of the cabin you wish to control. Based on your selection, the icons will change.

    Tap the respective icons for Steering Wheel Heating and Seat Heating and Ventilation to activate them.

The icons on the left control the driver’s side, while those on the right control the passenger's side.

Note: Remote Climate features are for controlling your cabin climate when you are away from your vehicle. If your gear selector is in any gear other than Park, the features will be limited.

Charging

The Charging tile lets you control and monitor many of your vehicles charging features from the Lucid mobile app.

When your vehicle is actively charging, the Vehicle Widget is replaced with a larger Charging tile. You can monitor your charging session and stop the charging session as needed by tapping Stop Charging. Your usual vehicle controls will still display below the Stop Charging icon for easy access.

When your vehicle is not actively charging, your set charge limit displays on the Charging tile. Tap it to access the following mobile charging features:

  • Charge Limit

    When your vehicle is not actively charging, your charge limit selector displays at the top of the Charging screen. To change your charge limit, drag the slider to your desired battery percentage. The charge limit can be updated even while charging.

  • Battery Preconditioning

    To precondition your battery, tap Precondition Battery in the Battery Precondition tile below the Charge Limit tile. Turn off battery preconditioning by tapping Cancel Preconditioning.

  • Scheduled Charging

    To schedule charging, tap Schedule. Use the picker to select your start time, then tap Save. The app uses your vehicle’s location when you tap Save to associate the start time with that location, such as your home or workplace. When your vehicle is in that location, your selected start time will display next to an activated toggle.

    To turn off scheduled charging for that location, tap the toggle to turn it off.

    To edit the start time, tap the area above the displayed time to open the time picker. Adjust the time and tap Save. The new time will then be shown on the Charging screen.

Vehicle Security

The Vehicle Security tile displays whether your alerts are on or off.

On the Vehicle Security screen, you can change your Vehicle Surveillance settings. Tap the Shock & Tilt Alert toggle on or off, then select how you want to be notified by selecting the desired radio button. You can either select for your vehicle to play an auditory warning and/or notify you via push notifications.

If your security system is triggered, you will receive a push notification, and a red warning notification will appear in the app. If you wish to disable it, tap the notification banner in the app.

For more information, see Safety and Security.

Software Updates

When an update is released, you will receive a push notification on your lock screen, and a notification under the Vehicle widget in the app. Tap it to view the release notes, learn the estimated update time, and either launch the update or schedule it for later.

Install a software update

From the Software Update screen, tap Install Now under the description of the update. Read the preconditions and ensure they are met, then tap Next. Read the charging notes, then tap Confirm. A final message will appear for you to confirm if you would like to install the update at the current time. Tap to Confirm. Updates cannot be canceled after this step.

Monitor software update progress

After a software update starts, its progress is seen on the Home screen of the app. It will let you know when it is preparing the update and installing it.

Note: Certain vehicle features and app features, including your car controls may be unavailable while an update is in progress.

Viewing release notes

Tap the Current Software tile, and tap Release Notes to see the current vehicle software release notes.

Mobile Key

Before starting the linking process:
  • Sit in your vehicle and open the Lucid mobile app.
  • Sign in with your Lucid credentials.

Link Mobile Key

To link a Mobile Key, follow the steps below according to your device.
Note: Your app’s appearance, the names of your device settings, and the precise order of the following steps may differ slightly on your device.

Lucid uses your location to enable Mobile Key, among other features.

Note: If location access is not granted, Mobile Key will not work as expected.

Linking an iOS device

  1. In the Lucid mobile app, tap the Link your Mobile Key banner on the Home screen.
  2. Read the instructions, make the necessary adjustments to your device settings, then tap Next.
  3. Allow the Lucid mobile app to access your location while using the app by tapping Allow While Using App.
  4. Allow the app to use Bluetooth® by tapping OK.
  5. On the Pilot Panel, tap Settings > Access & Profiles > Keys.
  6. Still on the Pilot Panel, tap Link Mobile Key.
  7. In the app, confirm the pairing instructions and tap Next.
  8. Confirm the pairing code displaying in the app, then tap Pair.
  9. Your app will say Link Successful, and you will be able to use your phone as a key.

Linking an Android® device

  1. On your smartphone, swipe down from the top of the screen.
  2. Tap and hold Location, then turn the Use location toggle on. If you don’t see Location as an option, tap the Settings icon and scroll to Location.
  3. Tap Google Location Accuracy and Improve Location Accuracy to enable your precise location.
  4. Tap App access to location, scroll and tap Lucid, then select Allow all the time.
  5. Ensure Bluetooth connectivity is enabled for your device in your Bluetooth settings.
  6. Go back to Settings, then tap Notifications > App settings > All apps. Tap the Lucid mobile app and turn notifications on. This is to allow you to receive push notifications from the app.
  7. On the Pilot Panel, tap Settings > Access & Profiles > Keys.
  8. Tap Link Mobile Key.
  9. Open the Lucid mobile app and tap the Link your Mobile Key banner on the Home screen.
  10. Read the instructions, then tap Next.
  11. Confirm the pairing code displaying on your device, then tap Enter.
  12. Your app will say Link Successful and you will be able to use your phone as a key.

After linking successfully, your phone will appear in your list of keys on the Pilot Panel.

Maintenance and Service

Maintenance

The Maintenance tile lets you check on your current tire pressure in all four tires. If any tire has low pressure, the pressure will appear in an amber color, and you will see a notification on the tile on the Home screen.

Service

The Lucid mobile app lets you schedule certain kinds of service through the app without having to contact Customer Care. It lets you contact your preferred Service Center to schedule any service appointments, or answer vehicle questions.

If you have a service appointment scheduled, the details will appear on the Service tile for easy reference.

Select your preferred Service Center
The first time you tap the Service tile, you will be prompted to select your preferred Service Center. This is generally the Service Center closest to your home.
  1. Tap Get Started and view the list of proximity-based suggestions.
  2. Tap Set Preferred to set that location as your preferred Service Center.

    All service requests you make through the app will now by default go to this Service Center.

Schedule service
  1. Tap the Service tile to get started. The service scheduler will be at the top of the next screen.
  2. Select from the available options. Each option will have a variety of sub-options.
  3. Select from the options to the best of your ability based on your understanding of your service issue.
    Note: After selecting any sub-options, you will have the opportunity to provide written notes about the service request. Be as detailed as possible.
  4. When you’re done, tap Continue or + Add Another Service.
  5. After tapping Continue, tap to reconfirm your preferred Service Center, then select your preferred appointment time and tap Continue.
  6. Review the details of your request, the tap Continue to send your request to the Service Center.
Note: Appointment times are not final until you receive a confirmation from the Service Center.
Note: You can tap the phone number in the Service Center's description at any time to call the Service Center directly.
Viewing service status

You will receive a push notification when your appointment is confirmed, and appointment details will be displayed on the Service tile.

To view upcoming appointments, tap the Service tile > Vehicle Service History. The status of your appointment will be displayed in gold.

Canceling service
  1. From the Vehicle Service History page, tap a confirmed appointment.
  2. Scroll down to the bottom of the page and tap Cancel Service.

Your appointment status will now change to Canceled.

Note: In some cases, you may be unable to cancel your appointment through the app, in which case you can call the Service Center directly at the number listed in the app.

Vehicle Information

Your current mileage and vehicle identification number (VIN) are displayed on the Vehicle Info tile at all times. Tap the tile for additional options to:

  • Customize vehicle nickname- To change your vehicle’s nickname:
    1. Tap the Vehicle Info tile.
    2. Edit next to your vehicle’s name.
    3. Enter your desired name and tap Confirm.

    The new nickname will now be updated everywhere you log in with your Lucid credentials.

  • View and Manage Upgrades- To view and manage your Upgrades, tap Upgrades.
  • Access the Owner's Manual- To view a mobile version of the Owner’s Manual on your phone, tap Owner’s Manual.

Mobile Navigation

Tap the Navigation icon to access the mobile version of the Lucid Navigation App.

The Lucid Navigation App lets you view your vehicle’s position on a map in real time, search for points of interest and charging stations, see how far your estimated charge might take you, and share destinations with the in-car Navigation App on the Pilot Panel.

You will see icons for the following features on this screen:
  • Search
  • Nearby charging stations
  • Range maps
  • Satellite maps
  • Recenter maps

Search for a point of interest

Tap the Search icon to open the search bar. Your five most recent destinations will appear automatically. Start typing, either by name, address, or destination type, and results will begin to appear sorted by relevance and distance. Tap a destination to learn more about it. Point of interest details are provided by Trip Advisor. You can see photos, ratings, and business information.

Share destinations with your vehicle

Once you have selected a destination, tap the Send to Vehicle button at the bottom of the screen. The location will be sent to the Pilot Panel, which will calculate a route you can accept by tapping Go.

You can also share destinations from third-party apps.

Find your vehicle

If you can’t remember where you parked, your vehicle location is displayed on the lower portion of the map. Tap it and directions will open to help you make your way back.

Search for charging stations

Tap the icon to search for nearby charging locations. Charging locations will appear on the map based on your search criteria.

Tap Charging Filters at the top of the screen to customize your search preferences according to charging power and provider. Tap a station to view more details.

Once you tap a location, details on distance and plug type will be displayed first. Swipe up to view more details, including available chargers (when available). Once you’ve selected a charging location, tap Send to Vehicle to route there.

View range maps

Tap the icon to access range maps. The range map accounts for your current estimated range, traffic and road conditions, and more to estimate and provide a visual representation on the map of where your vehicle may be able to travel before it needs to charge. This can be useful for planning journeys and finding convenient charging stations.

Mobile App Profile

Tap the icon to access your account details from the app. Here you will find your name, referral information, profile picture, settings, and legal information.

Customize your profile picture

Your profile picture lets you identify your driver profile more easily and show a bit of your personality. Your vehicle provides a number of default options to choose from, but the app lets you upload a picture from your device. To do this, tap the Profile icon and the Pencil button next to the picture in the top-right corner of the screen. Allow access to your photos, select the one you want, adjust as necessary, and tap Choose. This photo will then be displayed in your app, and in your vehicle.

Quick access

Tap the Referrals button to view information about your referrals.

Tap Help to access helpful resources about your vehicle and your account, including the Owner’s Manual, Knowledge Center, preferred Service Center information, and Customer Care contact information.

Settings

Customize the units that are shown in your app and in your vehicle, when you receive push notifications, and your various app permissions.

Legal

Tap Legal to view important information about Lucid’s Privacy Policy and License Agreement.

Sign out

To sign out of the app, scroll to the bottom and tap Sign Out.

You will need to use your Lucid credentials to log back in and use the app.